All ShapeGrabber 3D scanners include a one year parts-and-labor warranty on hardware and a subscription to our software maintenance program. During this time, you receive full access to e-mail and phone support from our applications engineers.
If you are an existing customer and have a problem or product question, or wish to schedule an on site system certification service, please contact us by email at: firstname.lastname@example.org or by telephone at (613) 247-1707 (press 2 for customer support.)
If you would like send in your scanhead(s) for annual recalibration, please contact us beforehand to receive an RMA number and detailed shipping instructions.
Learn more about our:
- Maintenance & Technical Support
- Calibration & Certification
- Engineering & Scanning Services